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School Communications via ParentSquare

Posted Date: 8/04/25 (9:05 AM)

Ottumwa Community School District

A Change to How You'll Get Texts From Our Schools

Coming Soon: Easier-to-Recognize Text Messages 
Very soon, the text messages you get from our school will come from regular 10-digit phone numbers instead of short codes. This will make it easier to see who is messaging you. 

Why is this helpful? 
You’ll be able to tell who the message is from. For example, a message from your child’s teacher will come from a different phone number than a message from the school office. This helps you know right away who is trying to reach you. 

What’s changing? 
Right now, most texts come from a 5-digit number. Soon, you’ll start getting texts from regular 10-digit phone numbers for: 
  • Direct messages
  • Classroom posts
  • School posts 
Messages from the district, digests, and alerts will still come from the 5-digit number. 

What should I do? 
When you get a text from one of these new numbers, you can save it in your phone. 
For example, save it as “Ms. Davis - 4th Grade” or your school’s name so you’ll recognize it later. 

Why is this happening? 
All mobile carriers (like Verizon, AT&T, and T-Mobile) now require this change. It helps make sure school messages are delivered without being marked as spam. 

Does this affect the app or email? 
No. If you use the ParentSquare app or email, nothing is changing for you. This only affects text messages. 

Notice on Changing or Adding Your Phone Number

Keeping your contact information up to date is essential for us to provide the best care and support for your child throughout the school year. Please complete the Annual Student Update by signing into your PowerSchool account to make any changes.

Note: Updating contact information in ParentSquare does not automatically sync with PowerSchool and may cause delays. To ensure accuracy and timely updates, always make changes in PowerSchool, which will then sync to ParentSquare.

Links to View or Register Your ParentSquare Account

Register your account and utilize our unified communication platform called ParentSquare! It is designed to make communication with your child's teacher, coach, building, and school district easier.

ParentSquare has created an app exclusively for Ottumwa Schools, called Ottumwa Schools Connect

This platform connects directly to PowerSchool; it does not replace our PowerSchool information system. Use your PowerSchool contact information to register your ParentSquare account. If you don't see your child connected to your ParentSquare account, update the Student Contacts Form in the Annual Student Update or contact the secretary at your child's school. Check that your contact information includes your relationship to your child, a valid phone number, and email address. 

🔗 Ottumwa Schools Connect on the Apple App Store
🔗 Ottumwa Schools Connect on Google Play

Together, let's create a stronger partnership between home and school with ParentSquare.

Thank you for staying connected!
Ottumwa Schools Communications
Ottumwa Schools Connect via ParentSquare
 
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